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Customer relationships · automation

Email marketing & CRM

Organize the relationship after the first contact. Email campaigns, automated journeys and CRM follow-up are planned around your customers, available data and collected consent.

Let’s discuss your project

The work, in practice

From needs to deliverables.

A starting scope to define together around your site, tools and priorities.

  1. Review of contact lists, sources and available consent records

  2. Contact segmentation and CRM follow-up organization

  3. Email campaign planning, copywriting and preparation

Client work, not just promises.

Keep the conversation going.

One client can call on several areas of expertise. Here is the work relevant to this service.

Planigo

Email and customer journey

Connect the webinar with its follow-up.

A journey connecting LinkedIn, a webinar and email communications.

Scope of workLinkedIn · webinar · email

Elliot Club

Email marketing

Work on the email channel.

An email marketing engagement for Elliot Club.

Scope of workEmail marketing

Selected current and past engagements. Trademarks belong to their respective owners.

What we can take on

A relationship that continues.

We start with the real stages of your customer relationship: an inquiry, a purchase, a follow-up or an expected return. The aim is useful communication and next steps that are easier to track.

  1. Review of contact lists, sources and available consent records
  2. Contact segmentation and CRM follow-up organization
  3. Email campaign planning, copywriting and preparation
  4. Welcome, follow-up or reactivation scenarios for your needs
  5. Tool connections and monitoring of relevant indicators

Scope, deliverables and responsibilities are defined in your proposal.

How we work

How the engagement works

Map the relationship

Identify useful moments: first contact, purchase, follow-up and reactivation.

Prepare communications

Organise contacts and messages, then validate workflows and connections.

Test and monitor

Check sends, triggers and available results before adjusting.

Before we begin

Do we need to change CRM?

Not necessarily. We first review the tools, data and connections you already use.

Engagement details

Tools, connections and automation depend on the platforms in place. SMS can be considered where needs and consent allow. Subscription and sending costs are specified separately.

Let’s start with what you need.

One focused project or several connected services: we define the next step with you.

Let’s discuss your project